Fall planning town hall follow-up

The following message was shared with University employees on June 30, 2020.

Dear Colleagues, 

Thank you for your interest in the Fall Planning Forum this morning. For those who were not able to attend, the full video of the presentation and Q&A is now posted on our Fall Planning website.

University Communications and Marketing would like to apologize to our faculty and staff for the technical errors experienced this morning and for the delayed event start. Please note that this was not an issue with Teams or with the streaming technology. Rather, UCM added login authentication to the web page where the content was hosted as it was intended as an internal event for faculty and staff. This authentication process is often used for candidate search forums. The use of authentication changes the way in which our website accepts the user traffic and, due to the volume of interest in this event, we inadvertently caused an overload to the server that resulted in users not being able to access the content. We have learned from this error and are committed to improving processes moving forward.

Faculty and staff may still submit questions about the University’s Fall planning efforts. We are also committed to supporting the Fall Planning Work Groups as they continue their efforts and will provide updates and additional opportunities for our campus to engage in the conversation throughout the coming weeks.

Best Regards,
University Communications and Marketing