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Student LMS FAQs

Why do I see some of my courses in both Blackboard and Canvas?

Because the University is migrating to Canvas in a phased approach, some of your courses will be taught in Canvas while others will be taught in Blackboard for the next few semesters. To find where your courses will be taught:

  1. Log in to Canvas at canvas.ohio.edu (opens in a new window). Look for your courses on your Dashboard page or in the "Courses" tab in the left navigation menu.
  2. If you do not see your course, log in to Blackboard at blackboard.ohio.edu (opens in a new window). Navigate to your "Courses" tab in the left navigation menu. Blackboard will populate every course you’re currently enrolled in but the courses will appear locked until your instructor makes them available to you. 
    1. If the courses are locked, select “More Info” to see if your instructor provided additional information about which tools your course will be using.
    2. If the courses are open, you’ll likely be using Blackboard. (opens in a new window)
    3. Tip: Both Canvas and Blackboard can be accessed via the Go OHIO app.
  3. If you’re unsure which platform your course will use, please email your instructor. They can tell you where the course is being taught and when it will become available.  
When will my courses be taught in Canvas?

Academic colleges and departments are migrating to Canvas in a phased approach. A high-level timeline is available on the LMS Implementation website. For exact details about your course, please contact your instructor. Instructors are also encouraged to contact students directly to share where they will be teaching this course in upcoming terms.

OHIO Online programs will notify students prior to the start of the term about the learning management system that will be used for all major courses in the program.

What type of support and training will Ohio University provide for students?

24/7 Support: Ohio University is proud to host 24/7 support through Canvas via phone, chat, and email to address questions and issues right inside Canvas. To access this support within Canvas, select "Get Help" from the left navigation menu. 

Student Self- Help Resources: Students can check out the Canvas knowledge base (opens in a new window) to view help articles for common issues. 

Why did Ohio University select Canvas as the future LMS?

The decision to transition to Canvas has been made after careful consideration of its many advantages and potential for enhancing teaching and learning experiences at Ohio University.

Further information about the selection process and its outcomes can be found in our Summary Report.

How long will I have access to Blackboard?

Most students will have access to Blackboard until June 2026. Students should review and save any files or materials they wish to keep before the platform is retired. If you cannot access your courses or materials, contact your instructor for assistance with retrieving specific content.