Emergency Response - Student/People in Crisis
Background Information
The following information provides basic guidelines for assisting people with emotional, chemical, or psychological issues. For more extensive information, please contact Counseling & Psychological Services at 593-1616 or Ohio University Police Department at 593-1911 and request additional information on this topic.
Mental Illness:
DO:
- DO be respectful
- DO attribute symptom(s) to the illness
- DO maintain poise and self-control
- DO maintain personal space
- DO keep your voice low and calm
- DO use short, simple statements
- DO keep your hands in view
- DO be matter-of-fact
- DO reduce contact if the individual is especially ill
Don't:
- DON’T give sharp commands or use threats
- DON’T challenge – verbally or physically
- DON’T argue, criticize, or be judgmental
- DON’T make promises you can’t keep
DON’T take anger personally
Alcohol & Chemical Dependency
These issues can become debilitating and detrimental to the well-being of the individual and those around them. Resources are readily available through Counseling & Psychological Services at 593-1616 or Tri-County Mental Health at 592-3091 to help deal with the dependency and residual effects. The concern of an arrest should not deter you from seeking assistance for individuals; their long term well-being should be the primary concern.
Traumatic Incident
Be reassuring to the victim or witnesses and immediately dial 911 or contact Ohio University Police at 593-1911 to initiate assistance resources.
Action Steps
Mental Illness:
- DO be respectful
- DO attribute symptom(s) to the illness
- DO maintain poise and self-control
- DO maintain personal space
- DO keep your voice low and calm
- DO use short, simple statements
- DO keep your hands in view
- DO be matter-of-fact
- DO reduce contact if the individual is especially ill
- DON’T give sharp commands or use threats
- DON’T challenge – verbally or physically
- DON’T argue, criticize, or be judgmental
- DON’T make promises you can’t keep
- DON’T take anger personally
Alcohol & Chemical Dependency
Contact Counseling & Psycology 593-1616 or Tri-County Mental Health 592-3091
Traumatic Incident:
Call 911 or the Ohio University Police Department 593-1911