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Life Time Fitness FAQs

How long does the membership last?

Provided the necessary visits are made, first-year students will retain their membership over
the summer and through their OMS II year. Memberships will end following the conclusion of
your OMS II year on June 30th. Afterwards, you have the option to set up your own paid
membership with Life Time Fitness to continue using the gym.

My app says I logged four visits, why did I receive a cancellation notice?

Visits logged is not the same as days visited. Please verify your app also says you attended
the gym on four different days. Visiting multiple times in one day does not count towards this
total. It is your responsibility to ensure your visits are properly logged each day you attend the
gym, as there is no other way to verify your attendance.

I visited the gym four days last month, why can’t I scan in?

Because we are billed in arrears, cancellation will not be effective for two months (ex: if you
only visit 3 days in April, your membership cancellation will be effective June 1 st). You may still
visit the gym in the month in between. However, these visits will not be tracked for our
purposes and your membership will still be cancelled if you fail to take action in the interim.
Please email the Assistant Director of Student Affairs, Rachel Moore, if you
know you have failed to hit the required visits. Reaching out prior to receiving your cancellation
notice to indicate that you would like to remain active will prevent an interruption to your
access.

How do I reactivate my membership if it has been canceled?

Email the Assistant Director of Student Affairs for instructions on how to reactivate your
account. Please do not reenroll on your own, as you may inadvertently create a second account
for yourself in the same billing cycle, causing the college to be billed twice

I asked to be reactivated mid-month, how many days do I need to visit this month to
remain active?

You will still need to visit four days in the month of your reactivation, regardless of how
many days remain in the month. Please pursue your reactivation in a month when you believe
you can visit four days.

How many times can I reactivate my membership?

Students are capped at 3 reactivation requests per academic year. After that, OMS I
memberships will be closed for the remainder of the academic year, with the option to request
reactivation the following August. OMS II memberships will be permanently suspended after
their 4th time not satisfying the visit requirement in that membership cycle.

How does the self-paid membership at Life Time work for OMS III and IV students?

OMS III & IV students can receive a discount on the standard monthly membership rate to
help subsidize the cost of maintaining their own account. You can enroll at any time through
the remainder of your academic career at HCOM. Participating students will be responsible for
paying a monthly rate directly to Life Time if they decide to enroll. Please note, this rate is
subject to change at any time. Charges are made on the first of the month, and students who
join mid-month will not be billed until the beginning of the next month. This is a month-to-
month membership, which requires 30-days’ notice to cancel, and cancellation must be
completed in the club or via their cancellation link.

How do I sign-up for a paid membership at Life Time in my OMS III or IV year?

Students who had an active HCOM sponsored gym membership within 60 days of requesting
a self-pay membership can email the Assistant Director of Student Affairs to be moved to a
paid plan at the discounted rate. The monthly rate will be billed to the credit card you have on
file with the gym, so please make any necessary updates to that information before seeking
enrollment so you’re prepared. Students who did not have an active HCOM membership within
60 days of requesting a self-pay membership can sign up to receive the discount.