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PaymentWorks: Supplier Resources

Creating a PaymentWorks Profile

New Ohio University Suppliers

PaymentWorks is Ohio University’s supplier onboarding portal. Requests to become a University Supplier are by invitation only. No unsolicited requests will be accepted. Ohio University department contacts will work directly with an individual or company contact to get an email address to send the invitation to. We recommend using a shared email address for business continuity. 

To register through PaymentWorks, you will need to have the following documents:

  • A valid tax ID (either an EIN or SSN). If you are a foreign vendor that does not have a Foreign Tax ID or Individual Taxpayer Identification Number (ITIN) available, please contact PaymentWorks support at https://help.paymentworks.com/contactsupport and a placeholder ID will be generated for you.
    • The PaymentWorks portal will automatically generate form W-9 for US based suppliers.
  • For all US Based Vendors: Ohio University’s preferred payment method is ACH, you will need a copy of a voided check or bank statement. If you are unable to provide a bank account, check payment may be accommodated. 
  • For all Foreign Vendors: Ohio University pays all foreign vendors by wire transfer, you will need a letter on company letterhead, a voided check, or bank statement. Informational text has been added to our new vendor registration form to give clear instructions on required fields.
  • Vendors that are providing services may need to provide proof of insurance. Please see the University’s Contract and Insurance Matrix to see what insurance you or your company must carry as a University vendor.

Once you have completed the new vendor registration (NVR) form through PaymentWorks it will route the the University's supplier management team for review. If we require any additional information from you or your company we will communicate with you by returning your NVR with instructions. Please resubmit as soon as possible. 

Completion of the onboarding process through PaymentWorks does not guarantee a purchase of products or service from you or your company. DO NOT provide any service or product without a valid Ohio University Purchase Order.

Existing Ohio University Suppliers

If you are actively doing business with the University, but are not yet registered in the PaymentWorks portal, no immediate action is needed. In the coming months, you will receive an invitation email from the Supplier Management team to create your profile. If any changes are needed to your supplier profile prior to receiving this invitation, please work with your department to receive an invitation.

Once an invitation is sent, PaymentWorks will send automated reminders to complete the registration process on days 3, 7, 14, 21, 28, and 35. If you or your company do not act within 35 days the invitation will be cancelled and you may risk not being able to do business with the University.

Please Note: Registration through PaymentWorks will be required to continue doing business with Ohio University in the future. 

Work Instructions

Below are resources available to assist any supplier with submitting their New Vendor Registration (NVR) in PaymentWorks:

Updating a PaymentWorks Profile

Once a supplier is registered through PaymentWorks, all updates to the supplier’s information will be maintained through the Portal. Below are steps for updating your PaymentWorks profile.

  1. Sign in to PaymentWorks.
  2. In the Upper right corner, click on the circle with your company’s initials.
  3. From the drop down, select “Company Profile”.
  4. Use the left hand navigation to change any information that needs changed.